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Travel Alert: Covid-19

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Raftrek Adventure Travel / Travel Alert: Covid-19

TRAVEL ALERT: COVID-19

*UPDATE: Jan 2022.

As we enter the third year of the COVID-19 pandemic, we face many challenges regarding international travel. Though some measures have been taken, thus international travel is possible with certain conditions (EU COVID passport, testing, and generally adapting to health measures), these are uncertain times. Foreign governments may implement restrictions with little notice, even in destinations that were previously low risk. If you choose to travel internationally, your trip may be severely disrupted.

In July of 2021, EU Digital COVID Certificates have been implemented and are used to easily travel internationally. Read more about crossing the border with EU COVID Certificates here (section Citizens of EU / EEA member states).

For passengers traveling from outside of the EU can enter Croatia by providing proof of paid accommodation in a hotel, camp, private renter, or rented vessel and other forms of tourist accommodation, as well as proof of COVID immunization or negative test results. Read more here (Section “Third-country nationals” – point 8).

It is mandatory to fill out the “Enter Croatia” form prior to entering the country – find it here.

These Certificates are mandatory upon arriving in Croatia, however, they are not mandatory in public spaces (such as restaurants, bars, stores, museums, etc). Wearing protective masks is mandatory throughout the country in public transportation, in enclosed public spaces, and where social distance can’t be implemented (for example bus stations).

For further info please visit the official government web about COVID-19 or the official Croatian Tourist Board webpage. Other travel information is available on the Reopen-EU webpage. For any other inquiries feel free to contact us.

We will keep you updated. Feel free to contact us at any point.

 

FAQ:

What are requirements for entering Croatia?

It is mandatory for all travelers to fulfill and evidence 1 of the following 7 criteria to be allowed access to Croatia:

  • EU Digital COVID Certificate.
  • A negative PCR (taken 72 hours before arrival at the border) or antigen test taken (48 hours before arrival).
  • Vaccination certificate confirming the second dose of COVID-19 vaccine used in the EU Member States. Exceptionally, in the case of Janssen or Johnson & Johnson, a certificate confirming receipt of a single dose more than 14 days before arrival.
  • Proof of recovery from Covid more than 11 days and less than 365 days ago.
  • Proof of recovery and the first dose of vaccination more than 11 days and less than 365 days ago.
  • Pay for a test on arrival and remain in self-isolation until a negative result.
  • Confirmation of receipt of the first dose of Pfizer, Moderna, or Gamaleya (when traveling between the 22nd and 42nd day of receipt), or AstraZeneca (when traveling between the 22nd and 84th day of receipt).

* All tests taken and used as supporting evidence of a positive or negative result must be recognized by European Union.

* All children under the age of 12 are exempt from providing test results should their parent or guardian fulfill the requirements.

 

Is COVID pass mandatory to enter public spaces?

COVID certificates are not mandatory for public spaces such as bars and restaurants, public transportation, etc. However, a COVID immunization certificate or a negative test is mandatory for Government-run institutions.

Is public transportation operating? - YES
  • Wearing protective masks is mandatory throughout the country in public transportation, and the number of passengers in the vehicle is limited.
Cancellation charges per person (percentage of total arrangement price) for 2022./2023.

For our Multiday trips

  • 30 or more days prior to arrival: 0%
  • 29-22 days prior to arrival: 25%
  • 21-15 days prior to arrival: 40%
  • 14-8   days prior to arrival: 80%
  • 7-0   days prior to arrival or no show: 90%
    Failing to make an appearance and travel without prior cancellation shall entitle the Agency to withhold 100% of the payment made regardless of the reason or reasons for the cancellation.

For our One day trips

  • 8 or more days prior to arrival: 0%
  • 2-7 days prior to arrival: 50%
  • 1 day prior to arrival or no show: 100%
    Failing to make an appearance and travel without prior cancellation shall entitle the Agency to withhold 100% of the payment made regardless of the reason for cancellation.

You are free to read more on our *TEMPORARY CHANGES in our Terms & Conditions.

What are the procedures regarding the current situation?

Raftrek COVID-19 Procedures & Recommendations for all

  • A face mask is a must in enclosed environments (in vans, common rooms where social distancing is not possible). However, during the activities, we don’t advise masks.
  • WE ADVISE bringing your own protective mask! However, if you fail to bring your own Raftrek will provide it for an additional fee.
  • Surfaces that guests, guides, and drivers come into contact with often (surfaces in the van, seats, headrests, armrests, belts, door handles, desks, toilets, and other facilities) must be cleaned with appropriate disinfectant solution several times a day (max 2-hour interval, or between transfers).
  • After every use, the equipment is cleaned with appropriate disinfectant solution

Face mask is a must in enclosed environments | Raftrek travel

COVID-19 Procedures for Guides or Drivers

  • A guide must wear a protective mask while meeting guests in enclosed environments.
  • A guide must encourage social distancing at all times during the tour of min. 2 m between individual guest groups.
  • If a guest shows symptoms of COVID-19 such as: coughing, throat soreness, high temperature, pain in joints, etc., the guide is obligated to act upon it according to the appropriate protocol.

Drivers

  • Vehicles are provided with a sanitizer with 70% or more alcohol consistency.
  • Vehicles must be provided with a closed container for used napkins, masks, and other hygiene product disposal.
  • Regularly ventilate the Passengers cabin.
  • The driver must make enough stops (every 2 hours) during the transfer to ventilate the vehicle.
  • Don’t use the AC.