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Travel Alert: Covid-19

TRAVEL ALERT: COVID-19

PLEASE NOTE: This Travel alert: Covid-19 is for guests on scheduled departures in 2020. Don’t cancel, postpone your travel.

We all find ourselves in a difficult situation these days. Let’s all be disciplined and listen to the experts to get rid of the virus and get on with our normal lives as soon as possible. Now we all need the strength and patience to overcome this situation. Take care of yourself and others, stay healthy. We hope you and your loved ones are well.

Despite the emergency, we are still available via email and phone for all information.

As of May 18, 2020.

The European Union has closed its borders to all non-European Union residents.

Travel within the European Union is restricted on a country by country basis.

Croatia has barred admission to all travelers except Croatian citizens and foreign national residents returning home, foreign citizens departing to their home countries, diplomats, law enforcement, medical workers, transport workers, and others with legitimate travel needs on a case by case basis.

This entrance restriction is currently in effect through June 15.

  • The Croatian government has begun easing social distancing measures that were implemented to limit the spread of COVID-19.
  • Public transportation between cities has resumed including air, land and rail traffic as well as boat connections for islands.
  • Mass gatherings up to 40 people are allowed, with social distancing.
  • A pass is no longer needed to travel throughout Croatia.

Regarding your bookings we try to make it easy for you with this Travel Alert: Covid-19.

Therefore we give you further options:

  • Credit on file: For added flexibility, you can rebook the 2020 booking over to a later date in 2020, or an alternative date in 2021 or 2022. With no admin fees, it’s up to you!
  • We allow a 10% deposit at this point. The rest will be charged 15 days before the trip.
  • In case the customer can prove flight cancellation we will only keep the amount of the bank transaction fees.

You are free to read more on our *TEMPORARY CHANGES in our Terms & Conditions.

We will keep you updated. Feel free to contact us at any point.

Below you can find the answers to some of the frequently asked questions and answers regarding the conditions of entry into the Republic of Croatia considering the restrictions in place to prevent the spread of COVID-19.
If you cannot find the answer to your question, please contact follow the link.

Frequently asked questions

Do I have to self-isolate after entering the Republic of Croatia?

No. The measure of self-isolation is no longer imposed on all passengers on border crossing points when entering the Republic of Croatia. However, when entering the Republic of Croatia, border police officers will provide you with a leaflet containing instructions and recommendations issued by the Croatian Institute of Public Health which you have to comply with in the following 14 days.

I am a citizen of a Member State of the EU/EEA and I have booked tourist accommodation in the Republic of Croatia. What documents do I need to have to enter Croatia?

It is necessary to present the confirmation of accommodation booking in an accommodation establishment.

The confirmation of accommodation booking in an accommodation establishment includes:

  • Confirmation of accommodation booking of all accommodation service providers / all types of accommodation
  • Camp lease contract
  • Permanent berth contract in a nautical tourism port
  • Confirmation of berth reservation in a nautical tourism port
  • Travel agency voucher etc.
Cancellation charges per person (percentage of total arrangement price) with the new Terms and conditions:

For our Multiday trips

15 or more days prior to arrival  – we will only keep the amount of the bank transaction fees.
14 – 1 day prior to arrival 10%*

For our One day trips

15 or more days prior to arrival  – we will only keep the amount of the bank transaction fees.
5 – 0 day prior to arrival 10 %*

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